Legal
Privacy Policy
Last updated: March 2025
1. Who We Are
HyGyHya Global Industries (“HyGyHya”, “we”, “us”, or “our”) operates the website at hygyhya.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us.
Our registered address is 633 Chestnut Street, Suite 600, Chattanooga, TN 37450. For privacy-related enquiries, contact us at shawn@hygyhya.com.
2. Information We Collect
We collect information in the following ways:
- Contact form submissions: When you submit our contact form, we collect your name, email address, and the content of your message.
- Usage data: We may collect standard server log data including your IP address, browser type, referring URL, and pages visited. This data is used in aggregate and is not linked to individuals.
- Communications: If you contact us directly by email or phone, we retain records of that correspondence.
We do not use cookies for tracking or advertising purposes.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and facilitate business communications;
- Improve the content and functionality of our website;
- Comply with legal obligations and enforce our agreements where necessary.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Legal Basis for Processing (GDPR)
For individuals in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:
- Contract: Processing is necessary to respond to your enquiry or fulfil a pre-contractual obligation.
- Legitimate interests: We process usage data to maintain and improve our website.
- Consent: Where we rely on consent, you may withdraw it at any time by contacting us.
5. Data Retention
We retain contact form submissions and correspondence for up to three years, or for as long as is necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by law.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is 100% secure; we cannot guarantee absolute security.
7. Third-Party Services
Our website does not currently use third-party analytics or advertising services. If this changes, this policy will be updated accordingly. Our website may contain links to third-party sites; we are not responsible for the privacy practices of those sites.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate data;
- Request deletion of your personal information;
- Object to or restrict certain processing;
- Request a portable copy of your data.
To exercise any of these rights, please contact us at shawn@hygyhya.com. We will respond within 30 days.
9. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.